Tipper Truck Hire SA Logo Tipper Truck Hire SA
Your Privacy Matters

Privacy Policy

How Tipper Truck Hire SA collects, uses, stores and protects your personal information — in line with South Africa's Protection of Personal Information Act (POPIA).

Last updated: June 2026

This Privacy Policy explains how Tipper Truck Hire SA ("we", "us", "our") processes the personal information of visitors, enquirers and customers when you use our website or contact us. We are committed to protecting your privacy and to handling your personal information lawfully, fairly and transparently in accordance with the Protection of Personal Information Act, 2013 (POPIA).

1. Who We Are & How to Contact Us

Tipper Truck Hire SA is a specialist provider of 34 ton side tipper truck and trailer hire, based in Pretoria and serving Gauteng and the wider South Africa. For any privacy-related queries, you can reach us at:

2. What Personal Information We Collect

2.1 Information you give us

When you complete our contact or quote request form, or contact us by phone, WhatsApp or email, we may collect:

  • Your name and the company you represent;
  • Your phone number and email address;
  • Project details you choose to share — such as project location, estimated duration, and the number of trucks or trailers you require;
  • The content of any message you send us.

2.2 Information collected automatically

When you browse our website, certain information is collected automatically through cookies and analytics tools, including your IP address, browser and device type, the pages you visit, and how you arrived at our site. We use Google Analytics and the Ahrefs analytics/SEO tools for this purpose.

3. How & Why We Use Your Information

We process your personal information to:

  • Respond to your enquiries and communicate with you;
  • Prepare and provide quotations for our truck-hire services;
  • Manage and fulfil any hire agreement you enter into with us;
  • Understand how our website is used and improve its content, performance and user experience;
  • Comply with our legal and regulatory obligations.

4. Legal Basis & Consent

We process your personal information on the basis of your consent (which you provide by submitting our form or contacting us), the performance of a contract or steps taken at your request prior to entering a contract, our legitimate business interests in operating and improving our services, and where required to comply with the law. You may withdraw your consent at any time by contacting us, although this will not affect processing already carried out.

5. Who We Share Your Information With

We do not sell, rent or trade your personal information. We may share it only with trusted service providers who help us operate our business and website — for example, email and hosting providers and analytics services — and only to the extent necessary for them to perform their services on our behalf. We may also disclose information where required by law or to protect our legal rights.

6. Data Retention

We keep your personal information only for as long as is necessary for the purposes set out in this policy — for example, to respond to your enquiry, manage a hire agreement, and meet our legal, tax and accounting obligations. When information is no longer needed, we delete or anonymise it securely.

7. Security

We take reasonable, appropriate technical and organisational measures to safeguard your personal information against loss, unauthorised access, alteration or disclosure. While no method of transmission over the internet is completely secure, we work to protect your information using suitable safeguards.

8. Your POPIA Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you;
  • Correct or update information that is inaccurate or incomplete;
  • Delete or request the destruction of your information where appropriate;
  • Object to the processing of your information in certain circumstances;
  • Lodge a complaint with the Information Regulator (South Africa).

To exercise any of these rights, please email us at info@tippertruckhiresa.co.za. We will respond within a reasonable period and may need to verify your identity first.

9. Cookies

Our website uses cookies and similar technologies to make the site work, remember your preferences and measure traffic through analytics. You can control or disable cookies through your browser settings; however, some parts of the site may not function as intended if you do so.

10. Third-Party Links

Our website may contain links to third-party websites or services (for example WhatsApp). We are not responsible for the privacy practices or content of those sites and encourage you to review their own privacy policies.

11. Children

Our services and website are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

13. Information Officer / Contact

Our Information Officer is responsible for ensuring compliance with POPIA. For any questions about this policy, to exercise your rights, or to raise a concern, please contact our Information Officer at info@tippertruckhiresa.co.za.

Questions?

We're happy to help

If you have any questions about your privacy or our services, reach out and we'll get back to you.